Last Updated: January 10, 2026

  1. INTRODUCTION
    Welcome to ElectroHub Shop (“we,” “us,” “our,” or “Company”). We are committed to protecting your privacy and ensuring you have a positive experience on our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website electrohubshop.in.
  2. INFORMATION WE COLLECT

2.1 Information You Voluntarily Provide:

  • Account Information: Name, email address, phone number, delivery address, billing address
  • Payment Information: Credit card details, UPI ID, net banking credentials (processed securely through payment gateway, not stored directly)
  • Communication: Messages, inquiries, feedback through contact forms or support channels
  • Profile Information: Preferences, wishlist, order history

2.2 Information Collected Automatically:

  • Website Usage Data: IP address, browser type, pages visited, time spent on site
  • Cookies: We use cookies to remember preferences, login information, and shopping cart data
  • Device Information: Operating system, device type, device identifiers
  • Location Data: Approximate location based on IP address (not GPS)
  • Analytics: Via Google Analytics and similar tools to understand user behavior
  1. HOW WE USE YOUR INFORMATION

We use collected information for:

  • Processing and fulfilling orders
  • Sending order confirmations, delivery updates, and invoices
  • Providing customer support
  • Sending promotional emails and newsletters (with your consent)
  • Improving website functionality and user experience
  • Fraud detection and prevention
  • Compliance with legal obligations
  • Creating aggregated, anonymized data for business analysis
  • Personalizing your shopping experience
  • Conducting surveys and gathering feedback
  1. DATA SECURITY

We implement:

  • SSL Encryption for secure data transmission
  • Secure payment gateway integration (PCI-DSS compliant)
  • Regular security audits and updates
  • Restricted access to sensitive data
  • Employee confidentiality agreements
  1. THIRD-PARTY SHARING

We DO NOT sell your personal data. We may share information with:

  • Courier Partners: For delivery purposes
  • Payment Processors: For payment processing
  • Customer Support Tools: For managing inquiries
  • Legal Authorities: When required by law

We require third parties to maintain confidentiality and use data only as necessary.

  1. YOUR RIGHTS

Under Indian laws and consumer protection, you have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Delete your data (subject to legal obligations)
  • Opt-out of marketing communications
  • Request data portability
  • File complaints with consumer protection authorities
  1. DATA RETENTION
  • Account Data: Retained for account duration + 5 years after closure
  • Transaction Data: Retained per GST requirements (7 years)
  • Marketing Data: Retained until you unsubscribe
  • Browsing Data: Typically 13 months for analytics purposes
  1. COOKIES

We use cookies for:

  • Essential functionality
  • Performance tracking and analytics
  • Remembering preferences
  • Marketing and personalization

You can manage cookies through your browser settings.

  1. CHILDREN’S PRIVACY

Our website is not intended for children under 13. We do not knowingly collect personal data from children. If we discover such data, we will delete it promptly.

  1. CONTACT US

For privacy concerns, contact:
Email: privacy@electrohubshop.in
Phone: +91-6357-000-060
Address: Shop No. 12, JK Enterprise, Mini Bhattu Bypass, Hans Colony, Fatehabad, Haryana 125050

  1. UPDATES TO THIS POLICY

We may update this Privacy Policy periodically. We will notify users of significant changes via email or website notice. Your continued use constitutes acceptance of changes.

  1. COMPLIANCE

This Privacy Policy complies with:

  • Indian Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
  • Indian Consumer Protection Act, 2019
  • Applicable GST and E-commerce regulations
  • RBI guidelines for online payment security

Effective January 10, 2026

Suggested text: Our website address is: https://electrohubshop.in.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.